Dot Com Zambia PLC
Prepaid account and overdraft facility charges. All amounts are in Zambian Kwacha and are quoted excluding tax.
This sheet sets out the charges that apply to an eToll prepaid account and to the elective overdraft facility that may be added to it. These charges form part of, and are to be read with, the eToll Terms of Use.
The prepaid account is the standard eToll account. You fund it in advance and transact against your balance. The monthly account charge covers the AI assistant, unlimited vehicles and users, secure toll and fleet transactions, monthly statements and the cloud dashboard, automatic low-balance reminders and mobile access. There is no charge per vehicle and no charge per user.
K500.00 per account, per month (excluding tax)
No per-vehicle or per-user charge
The overdraft facility is an optional short-term buffer on a prepaid account. It is not a loan, credit facility or credit agreement, and it does not create a committed or guaranteed credit limit. It allows an account that has opted in to keep transacting for a short period after the balance falls below zero. A service charge may apply only on qualifying days when the account closes in a negative position. An account kept in credit never attracts the charge.
0.166667% per qualifying day of that day’s overdrawn closing balance. No monthly fee for the facility. Exclusive of tax.
Closing balance only: only the account’s closing balance at the end of each day is considered.
K10,000 threshold: any day on which the account closes K10,000 overdrawn or less is excluded. It carries no charge and does not use a free day.
Three free days: of the remaining negative days in each calendar month, the first three are free. They need not be consecutive and do not carry forward into the next month.
From the fourth qualifying day: a service charge of 0.166667% of that day’s overdrawn closing balance applies.
Monthly floor: at month end, qualifying daily charges are added together. Where the monthly total does not exceed K250, no charge is raised.
Maximum continuous period: after 7 consecutive days in overdraft (or earlier where DCZ reasonably specifies), the account is paused for new transactions until restored to a non-negative balance, including accrued service charges. Service charges continue to accrue while the account is paused.
Accrual and billing: calculated monthly in arrears and shown on account statements and notifications.
Payment posting: payments are posted to your statement on the day they reflect in the Dot Com Zambia PLC bank account, and the service charge is calculated on that basis.
The illustration below follows a single account through one month. The figures are for illustration only. The account closes with a negative balance on six days. The day at K7,500 overdrawn is within the K10,000 threshold and is excluded, and it does not use one of the free days. The next three negative days are the three free days for the month. Only the fourth and fifth qualifying days attract a charge, each calculated on that day’s own overdrawn closing balance. The two charges total K350.00, which is above the K250 monthly threshold, so a charge of K350.00 is raised for the month. Had the account reached only the fourth qualifying day, at a charge of K150.00, the monthly total would fall below K250 and no charge would be raised.
| Date | Closing balance | How the day is treated | Charge for the day |
|---|---|---|---|
| 3 October | (K7,500) | Within the K10,000 threshold; excluded and does not use a free day | K0.00 |
| 8 October | (K40,000) | First qualifying day; free | K0.00 |
| 9 October | (K55,000) | Second qualifying day; free | K0.00 |
| 15 October | (K25,000) | Third qualifying day; free | K0.00 |
| 16 October | (K90,000) | Fourth qualifying day; charged at 0.166667% | K150.00 |
| 22 October | (K120,000) | Fifth qualifying day; charged at 0.166667% | K200.00 |
| All other days | Zero or positive | Account funded; no overdraft and no charge | K0.00 |
| Total for the month | Sum of the qualifying daily charges | K350.00 |
Figures shown in brackets are overdrawn (negative) balances.
The overdraft service charge is not a penalty and it is not interest on your account balance. It prices the short-term working capital that Dot Com Zambia PLC extends when an account continues to transact below zero, and it does not apply at all to a prepaid account that is kept in credit. Keeping the account in a non-negative balance and topping up promptly avoids these charges.
Support: support@etoll.co.zm
eToll Services: Dot Com Zambia PLC, Lusaka, Zambia
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